Meet the Start-Up Creating a Critical Jobs Pipeline for Trans and Gender Non-Conforming Workers

“I think my most skillful trait is the ability to pivot,” said Angelica Ross. “I believe that pivoting is a huge skill to have.”

Ross utilized her ability to change direction and forge ahead in every step along her path to become founding CEO of the creative design firm and training academy TransTech Social Enterprises. At the outset of her journey, she was fired from a day job after coming out to her boss and co-workers as a transgender woman. She says that her firing fell in line with a general message from society that transgender lives don’t matter. A 2011 report by the National Gay and Lesbian Task Force and the National Center for Transgender Equality found that 90 percent of those surveyed who identify as transgender or gender non-conforming experienced harassment or mistreatment on the job or took actions to avoid it; 47 percent reported that they had experienced an adverse job outcome such as being fired, not hired, or denied a promotion.

 

“There’s also a message that you’re not valuable,” added Ross, “except for a certain category of value that you have as an entertainer — either as a sex worker, adult film star, or drag queen.” Like many other transgender people looking to support themselves, put themselves through school, or pay for hormones and medical expenses, Ross began working as a model for an adult entertainment website.

Soon, she had the opportunity to work behind the scenes editing and cropping photos and posting content to the website. She taught herself HTML, CSS, content management systems, and more, using Lynda.com. Ross began to realize that she didn’t have to do sex work or work in adult entertainment to make a living. “I began to think, ‘Okay, now I can run my own adult website.’ Eventually, I realized that I didn’t want to run an adult website. I actually just enjoyed building websites, managing clients, and working as a freelancer.”

Over the next 10 years, Ross built and ran her own successful creative design business. In 2013, she decided to get directly involved to help other transgender people find their professional calling and employment pathway, just as she had been able to do. She began working as a career coach and job readiness expert for the Trans Life Center project at the Chicago House and Social Service Agency, where she worked with both trans and cisgender workers — people whose gender identity corresponds to the sex they were assigned at birth — “dealing with mental health issues, conviction histories, lack of work histories, trauma, abuse, you name it. Some of the challenges were so big that they got in the way of the work and productivity aspect of the job.”

Pivoting from career coach to broader empowerment

“TransTech emerged as a solution out of the center of that storm,” Ross added. After experiencing frustration with some of the social work aspects of her job, she began brainstorming a different system for capacity building and skills training for trans workers, based more on individual accountability. “It’s not just about getting people a job,” said Ross, “because once you get them a job, they might have a hard time keeping that job depending on what skill sets they have and the types of challenges they have to deal with while on the job.”

Launched in July 2013 in Chicago, TransTech Social Enterprises seeks to empower, educate, and employ trans and gender non-conforming individuals facing barriers in education and in the workplace, as well as to reduce instances of discrimination against them. The organization uses a dual-empowerment model in which trainees learn basic data entry, typing, software, and creative design skills while also working on real, contracted projects with professional clients. Similar to beauty school apprenticeships, clients pay a reduced price in exchange for supporting trainees just developing skills for the first time. Trainees, and anyone from the LGBTQ community, as well as straight and cisgender allies, can become community, professional, or corporate members, gaining access to benefits such as in-person workshops, on-the-job training, and diversity consultations. After an initial pilot program in 2013, TransTech is currently training its second cohort of trainees in Chicago and Washington, DC.

Organizations like TransTech are few and far between considering the vast challenges facing the transgender community. The 2011 survey found that respondents were nearly four times more likely than the general population to have a household income of less than $10,000/year. More than a quarter reported a household income of less than $20,000/year.

Black and Latina trans women face particularly challenging economic circumstances — much of it stemming from the way that institutional discrimination toward people of color, women, LGBTQ, and trans/gender non-conforming individuals overlaps and intersects. “My parents always used to tell us you have to work three or four times harder than White people to get ahead,” said Ross. She often feels like people are standing on the sidelines watching TransTech, waiting for a Black trans woman to fail. “I’m a trans woman of color without a college degree who’s never done these things before, but I’m dedicated, I teach myself, I pick things up quickly, and I’m willing to be the main muscle behind this mission.”

Partnering with the White House

The wins are rolling in. In its first year, TransTech made over $100,000 in creative design sales. In July 2015, Ross was invited to speak at the White House during its first-ever LGBTQ Innovation Tech Summit. U.S. Chief Technology Officer Megan Smith introduced Ross, recognizing that “amongst and in our community, the trans community faces some of the greatest challenges for inclusion and economic inclusion.”

Since then, Ross has been working with the White House to develop an employment pipeline for trans people to be hired at entry-level positions there. Nonetheless, TransTech is still in search of more supporters and corporate partners.

“Once people started seeing the White House stuff … we have gotten a lot of people saying, ‘Man, that’s so cool. That’s so wonderful,'’’ said Ross. “But there’s still a gap between that and folks actually supporting our mission, whether that is through volunteering, donating, helping us to raise funds, or helping us to see what [we could be doing differently].”

She said that she’s open for TransTech to continue to pivot and evolve; the organization is not designed to operate with a one-size-fits-all approach. The pilot training session taught the staff valuable lessons that helped inform the design of the second year, with the current cohort helping to tailor the program even further.

Ross explained that equity is central to TransTech’s work. “We need for folks to have a fair stake in the game and that looks different for each person,” said Ross. “What we’re trying to communicate to folks about TransTech is that it is a tool that’s reflective of an individual’s value — and what happens when an individual enters into a collective with that value.”

August 2015

Full Employment for All: The Social and Economic Benefits of Race and Gender Equity in Employment

Overview

How much stronger could the economy be if everyone who wanted a job could find one—regardless of race, ethnicity, or gender? This analysis, produced for the Fed Up campaign for Federal Reserve policies that work for communities most left behind by the recovery, estimates the potential economic gains of full employment for all. Find out what the United States economy—and the economies of the 12 metropolitan regions where each Federal Reserve office is located—could look like with true full employment for all.

Media: This is how protesters plan to take on the Federal Reserve (Wonkblog)

April 2011

Let's Move And Convergence Web Learning Session

Overview

Let's Move! is a comprehensive initiative launched by First Lady Michelle Obama, dedicated to solving the problem of obesity within a generation by creating a healthy start for children; empowering parents and caregivers; providing healthy food in schools; improving access to healthy, affordable foods; and increasing physical activity. This webinar is an opportunity to learn about the Let’s Move initiative from the Executive Director of the national Let’s Move! initiative, Robin Schepper and about local efforts of LiveWell Colorado, a regional convergence partner, from its vice president Lisa Walvoord. It gave participants the opportunity to share their efforts in advancing place-based, multi-field, equity-focused policy and environmental change across the country; discussed how these efforts can be better connected; and where potential opportunities to work together at local, regional, and national levels.

Featured Speakers:

  • Robin Schepper, Executive Director, Let’s Move Initiative (powerpoint)
  • Lisa Walvoord, Vice President, Live Well Colorado (powerpoint)

June 2012

Innovation Fund Information Webinar - June

Overview

This informational webinar will provide details about the Innovation Fund application process. The Convergence Partnership invites local and regional philanthropic institutions to submit proposals that will support the launch of new grant making initiatives designed to enhance the built environment and/or expand healthy food access in low-income communities and communities of color in order to improve health and promote equity. The Innovation Fund provides 50 percent matching dollars, up to $200,000 total, for a three-year period. The goal is to engage philanthropic institutions in creating robust and sustainable support for multi-field, policy and environmental change efforts emphasizing equity and community partnership.

Featured Speakers:

  • Shireen Malekafzali, Associate Director, PolicyLink (powerpoint)
  • Catherine Collen, Senior Philanthropic Advisor, The Tides Foundation (powerpoint)
  • Curt McPhail, Program Officer, Mary Black Foundation (powerpoint)

 

Click here for answers to questions that webinar participants submitted via the chat function and that we were unable to answer during the live session.

July 2012

Innovation Fund Information Webinar - July

Overview

This informational webinar will provide details about the Innovation Fund application process. The Convergence Partnership invites local and regional philanthropic institutions to submit proposals that will support the launch of new grant making initiatives designed to enhance the built environment and/or expand healthy food access in low-income communities and communities of color in order to improve health and promote equity. The Innovation Fund provides 50 percent matching dollars, up to $200,000 total, for a three-year period. The goal is to engage philanthropic institutions in creating robust and sustainable support for multi-field, policy and environmental change efforts emphasizing equity and community partnership.

Featured Speakers:

  • Shireen Malekafzali, Associate Director, PolicyLink
  • Catherine Collen, Senior Philanthropic Advisor, The Tides Foundation
  • Justine Choy, Director of Grantmaking

 

View the entire powerpoint presentation here.

The Health Trust Click here for answers to questions that webinar participants submitted via the chat function and that we were unable to answer during the live session.

April 2010

Utilizing Environmental And Policy Change Strategies

Overview

People thrive when they earn living wages and live in communities with parks and playgrounds, grocery stores selling nutritious food, and neighbors who know one another. Without a healthy environment, people are more likely to suffer from obesity or one of the many chronic diseases plaguing the United States: diabetes, asthma, and heart disease. Preventing disease and creating healthy neighborhoods requires change. Advocates from various fields are beginning to see how their work can enhance progress in other fields, and how their efforts can foster policy and environmental changes that help families and children lead healthier lives. In this webinar, we explored what it means to implement environmental and policy change strategies. Each panelists discussed innovative strategies they are implementing to create healthy communities. They touched on the successes and challenges to such efforts, and offered lessons learned.

Featured Speakers:

  • Loel Solomon, Community Health Initiatives, Kaiser Permanente (powerpoint)
  • Rajiv Bhatai, San Francisco Department of Public Health (powerpoint)
  • Yael Lehmann, The Food Trust (powerpoint)

May 2010

Successful Partnerships: Strategies For Multi-Field And Cross-Sector Collaborations

Overview

Health and place are inextricably linked. People are healthy when the places they live in support health. But the systems that shape communities and health are complex, from how food is grown, processed, distributed, and sold to how neighborhoods are built to the transportation systems that serve them. Creating healthy, equitable communities requires the broad expertise and influence of funders, advocates, and practitioners working across multiple fields to change these systems. This webinar explored the importance of engaging partners that extend beyond health. We heard about initiatives that involve collaboration across a broad spectrum of fields, including health, urban planning, transportation, food and sustainable agriculture, and community/economic development.

Featured Speakers:

  • David D. Fukuzawa, Program Director, Kresge Foundation (powerpoint)
  • Chetrice Gillon, Special Project Launch Manager, Detroit Department of Health and Wellness Promotion, Bureau of Substance, Prevention Treatment and Recovery (powerpoint)
  • Jill Fuglister, Co-Director, Coalition for a Livable Future (powerpoint)

June 2010

A Path From Hope To Change: Implementing Equity-Focused Principles And Strategies

Overview

"Equity: Just and fair inclusion. An equitable society is one in which all can participate and prosper. The goals of equity must be to create conditions that allow all to reach their full potential. In short, equity creates a path from hope to change." - Angela Glover Blackwell, PolicyLink. Creating healthy places is critical to improving the overall health of Americans. Our neighborhoods must allow people the opportunity to make healthy decisions. Yet, not all places are created equal. Some neighborhoods have safe places for children to play outside, good schools and proximity to healthy food outlets like grocery stores and farmers markets. Other neighborhoods have only liquor stores, and lack sidewalks and parks to play in. Those neighborhoods lacking in healthy opportunities are where low-income people and communities of color live. They are also where people experience the worst health outcomes. Yet, all people should have the opportunity to live healthy lives. To create healthy people it's critical to focus on low-income people and communities of color whose environments often do not allow for healthy choices. In this session, participants learned how equity-based strategies and principles can form the basis of environmental policy change.

Featured Speakers:

  • Angela Glover Blackwell, Founder and CEO, PolicyLink (no powerpoint)
  • Linda Jo Doctor, Program Officer, The W.K. Kellogg Foundation (powerpoint)
  • Robert Garcia, Founder and Executive Director, City Project (powerpoint)

Talking About Healthy People In Healthy Places: Linking Values To Policy And Environmental Change

Overview

Creating healthy places where people can be healthy requires broad-based policy and environmental change. Developing these changes requires effective communication with others about the importance of healthy, equitable communities. Social science research demonstrates specific techniques for successfully conveying messages. For example, for most people in the U.S., the starting point for change of any kind is at the individual level. But when audiences are reminded early in the communication of the influence environments have on health, they are receptive to messages about policies that can change those environments. This webinar addressed effective communication strategies to advance the reality of healthy people in healthy places. Panelists discussed framing, language and techniques to develop messages that can garner support for policies and environmental change strategies. Panelists specifically addressed the challenges of talking about equity.

Featured Speakers:

September 2010

The Art And Science Of Evaluation: Sound Methods For Assessing Policy And Environmental Change

Overview

The majority of efforts to improve health focus on healthcare and programmatic and educational strategies. Yet, environmental and policy changes can create long-term sustainable opportunities for health. In the past several years, advocates from multiple fields across the country are implementing innovative projects to foster policy and environmental changes that help create healthy places where families and children can lead healthier lives. These strategies are fairly new, so how do we know if they are working? Ongoing tracking, measurement, and assessment can provide short-term feedback to guide and improve existing efforts. Evaluation can also help to identify effective strategies and tools for sustained use over the long term. In this webinar, panelists will discuss techniques for effectively evaluating policy and environmental change efforts to create healthy people in healthy places. It will also touch on strategy evaluation to promote equity and multi-field partnerships. Panelists will draw on specific evaluation examples and discuss challenges and lessons learned.

Featured Speakers:

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