After adopting a new policy on deadly force, Stockton's police shootings decreased 73 percent. To reduce crime and increase trust, Stockton Police Chief Eric Jones began listening to residents. A conversation with one resident prompted a listening tour that reached over 100 residents and became a routine practice. The Chief ultimately used community feedback and research to implement systemic departmental changes: acknowledgment of past harms by the police; routine follow-up with victim’s families; and officer training. Between 2017 and 2018, police shooting decreased by 73 percent compared to the previous year. By 2018, homicides and nonfatal shootings declined and anonymous tips increased. The homicide clearance rate increased from about 40 percent in 2017 to 66 percent in 2018. Learn more.